We frequently receive questions about VAT-free purchases, especially from international customers and EU-based companies.
Here’s a comprehensive guide to help streamline your order process.<\/p>
To view prices\u00a0excluding VAT (22%)<\/strong>, you must\u00a0register an account<\/strong>\u00a0on\u00a0shop.dronebase.it<\/strong><\/a>. The verification process is usually completed within 1 business hour.<\/p> To comply with EU VAT regulations and ensure fast delivery, we kindly request the following:<\/p> Please send the required documents to:\u00a0info@dronebase.it<\/a><\/strong><\/p> If you are a\u00a0non-EU citizen<\/strong>\u00a0and wish to pick up your order personally at our warehouse in Italy,\u00a0VAT must be charged<\/strong>\u00a0at the time of purchase, as this is considered a domestic delivery. If you have any further questions, feel free to contact us at:
After registration, we will verify your information and, if eligible, enable your account for VAT-free purchasing.<\/p>1. Who is eligible for VAT-free shopping?<\/strong><\/h3>
VAT is automatically excluded at checkout based on the shipping address.<\/li>
VAT can be excluded upon verification of your business data and VAT ID.<\/li><\/ul>2. How to register as an EU VAT-registered company<\/strong><\/h3>
\u201cVAT ID Verification\u201d<\/strong>, including the email used for your Dronebase account.<\/li>
If all data is valid, we will activate\u00a0VAT-free pricing<\/strong>\u00a0for your account.<\/li><\/ol>Important Notes for EU Companies<\/strong><\/h3>
Please provide an official document that confirms your registration in the EU VAT system and billing address.<\/li>
If your billing address does not match the address listed in the VIES system (common for sole proprietors),
please send an official certificate confirming the actual registration address.<\/li><\/ul>3. Can I pick up an order personally and still avoid VAT?<\/strong><\/h3>
However, we can provide\u00a0export documents<\/strong>\u00a0that you can stamp at customs upon exiting the EU. Once we receive the\u00a0customs-stamped paperwork<\/strong>, we will refund the VAT.
Important:<\/strong>\u00a0For the correct VAT calculation, please use our warehouse address as the shipping address during checkout. Otherwise, VAT exemption will not apply.<\/p>4. Need help?<\/strong><\/h3>
\u00a0info@dronebase.it<\/a><\/strong><\/p>Additional Information:<\/strong><\/h3>