24/7 Drone Operations Centre
BVLOS drone operations centre The drone on your site. We fly it.
No pilots to train, no operations centre to set up. We install the drone and dock on your site and remotely manage scheduled or on-demand missions, surveillance and inspections.
- UAS operator with ENAC LUC (Italy)
- Authorised BVLOS operations
- STS-02 certified pilots
- EN 50518 monitoring centre · Category 2
- ISO 9001:2015
- DJI Super Gold Dealer
- System integrator since 2012
A drone on site every day, without sending a pilot
DAAS serves wherever a remote site needs a flight on a daily or regular basis: the drone takes off from the dock, performs the planned mission and returns, while the ReADI Control Center follows the operation remotely. Video surveillance is the most frequent use, not the only one.
Video surveillance of sites and perimeters
Scheduled patrols during high-risk hours and verification of alarms from sensors, VMS or AI Agent, with escalation according to your procedure.
Photovoltaic plants
Recurring thermal inspections of strings and inverters and site presence without staff in the field.
Periodic inspection of sites and infrastructure
Same route, same capture points, at regular intervals: data that can be compared over time for plants, construction sites, networks and distributed assets.
Recurring activities at remote sites
Mapping, surveys and checks that today require a trip every time: with the dock on site they become a calendar mission.
- Visual inspections
- Thermal inspections and thermography
- Mapping and photogrammetry
- Alarm verification and deterrence
- Air quality analysis — sensor payload on request
Hiring a drone with pilot or managing it in-house: what it really costs
The hardware is the easy part. The rest is a department: certified people, shifts that cover the night, an authorisation process lasting months and a liability that stays with you.
To cover shifts, holidays and on-call duty for continuous presence.
Between training, authorisation paperwork, operational testing and internal procedures.
The minimum to cover continuous operations, before any flight.
| Parameter | DAAS service | In-house management |
|---|---|---|
| BVLOS authorisations | 12 days | 30–40 days after the process |
| Total go-live time | 12 days | 200–280 days |
| Pilot training | Not required | Min. 3 certified pilots |
| NOTAM and airspace management | Included | Customer's responsibility |
| Hours of coverage | H12, H16 or H24 from the Control Center | Internal shift rota |
| Internal resources absorbed | None | 4–5 people |
| Scalability to new sites | Immediate | Complex |
| Operational and regulatory risk | DroneBase | Customer |
In-house management figures: indicative DroneBase estimate based on experience in launching BVLOS operations from docks. Actual timelines depend on the site and the organisation.
From request to report: what happens behind every mission
ReADI is the standard channel for requesting, taking charge of, planning, tracking and documenting the status and evidence of missions. The Control Center flies the drone and follows the procedure we write together during onboarding.
Scheduled or On-call
Request the mission from ReADI: with at least 24 hours' notice (Scheduled) or with less than 24 hours (On-call, in the profiles that include it).
Taking charge
The Control Center checks resources, system status, weather, local conditions and, where applicable, the activities required for airspace use.
Mission or verification
Scheduled patrol, inspection or alarm verification: the operator follows the flight in visible and thermal view and classifies the event.
Your procedure
In the event of a real incident: audio deterrence and the contacts set out in your plan, from the security team to law enforcement.
Reports and data
Status, georeferenced video, images and actions taken remain tracked in ReADI and are delivered in the mission report.
A request does not constitute automatic authorisation to execute: every mission remains subject to the applicable technical, operational, weather, regulatory and safety conditions.
Discover the video surveillance solution →Governance, operations centre and authorisations stay with DroneBase
Operations under the DroneBase LUC
Missions planned, authorised and conducted with the organisation and Safety Management System recognised by ENAC (Italy) for DroneBase, including BVLOS operations. LUC governance included in all profiles.
ReADI Control Center
Control Center pilots and operators take charge of requests, plan and conduct flights and track status and evidence on the ReADI platform, included in all profiles.
Type C centre · UNI 10891 · EN 50518 parts 1, 2 and 3
The structure, systems and procedures of the control room comply with the European standard for monitoring and alarm receiving centres, with Category 2 qualification.
Airspace and operating conditions
CONOPS, risk analysis, NOTAMs and airspace-use activities are handled by us. Weather, technical unavailability, restrictions, emergencies or safety constraints may lead to rescheduling, suspension or non-execution.
Four families, one principle: you pay for the capacity you need
From occasional needs to reserved capacity with SLAs. All profiles include LUC governance, the ReADI platform and the Control Center. No prices on this page: the offer is sized to your site after the site survey.
Flight Wallet
Credit-based · monthly access fee
Plannable, non-continuous demand
- From 10 to 200 mission credits, valid 12 months
- Scheduled missions only, ≥ 24 h notice
- DAY mission = 1 credit · NIGHT = 2 credits
- Credits usable across multiple connected docks
- Shared capacity, best effort
- Optional maintenance
- No On-call requests
Remote Operations Subscription
12-month fee · shared capacity
Continuous presence per site
- H12, H16 and H24 profiles
- Each in a Scheduled or Flex version
- Scheduled missions ≥ 24 h always included
- On-call requests < 24 h within plan limits
- Fair Use missions/month per site
- Optional maintenance
- No guaranteed activation SLAs
Enterprise Remote Operations
Custom fee · reserved capacity
Multi-site, priority, guaranteed times
- Reserved capacity and PIC, execution priority
- Concurrent operations
- SLAs agreed on service windows and times
- Agreed coverage, up to H24
- Maintenance included
- ReADI-USSP: integration with the d-flight USSP included
LUC Managed Operations
Subscription · customer's pilots
For those who already have a flight team
- First-level piloting carried out by your pilots
- ReADI platform and LUC governance
- Second-level ReADI Control Center
- DAY/NIGHT and Scheduled/On-call rules from the operations plan
- Maintenance included
Subscription profiles: choose the time band and how much short-notice flexibility you need.
H12 07:00 – 19:00
- Scheduled with ≥ 24 h notice
- Limited tolerance for On-call requests
- For scheduled daytime patrols and inspections
- Scheduled ≥ 24 h and On-call < 24 h
- Structural short-notice flexibility
- For sites with frequent daytime events
H16 06:00 – 22:00
- Scheduled with ≥ 24 h notice
- Limited tolerance for On-call requests
- Covers opening, closing and early evening hours
- Scheduled ≥ 24 h and On-call < 24 h
- Structural short-notice flexibility
- For sites with evening activity and extended shifts
H24 Continuous coverage
- Scheduled with ≥ 24 h notice
- Limited tolerance for On-call requests
- For scheduled night patrols and sites monitored 24/7
- Scheduled ≥ 24 h and On-call < 24 h
- Structural short-notice flexibility
- For ports, utilities and infrastructure with 24/7 events
Mission limits in Subscription plans are commercial Fair Use rules. Actual capacity also depends on mission duration, concurrency, operating windows and resource availability. In the event of structurally higher usage than the subscribed profile, a Capacity/Pricing Review is carried out, with a possible upgrade to a higher profile or to Enterprise.
Scheduled At least 24 hours' notice
The ≥ 24 h value is the minimum notice required from the customer, not a guarantee of execution within 24 hours. The notice allows the Control Center to plan resources, check systems, complete safety checks, assess weather and local conditions and carry out airspace-use activities. Scheduled profiles are designed for planned activities and include only a limited tolerance for On-call requests.
Flex · On-call Less than 24 hours
The Control Center takes charge of the request and activates accelerated planning. Flex does not mean guaranteed immediate take-off: execution depends on shared capacity and remains subject to resources, weather, system status, safety, airspace availability and any authorisations. Flex reduces the notice required; it does not guarantee a set activation time: guaranteed times require an Enterprise profile with an agreed SLA.
What each profile includes
| Feature | Flight Wallet | H12 Scheduled | H12 Flex | H16 Scheduled | H16 Flex | H24 Scheduled | H24 Flex | Enterprise | LUC Managed |
|---|---|---|---|---|---|---|---|---|---|
| Coverage | Per mission | 07–19 | 07–19 | 06–22 | 06–22 | H24 | H24 | Agreed | Per plan |
| Pricing model | Fee + credits | Subscription | Subscription | Subscription | Subscription | Subscription | Subscription | Custom fee | Subscription |
| Pilots | Control Center | Control Center | Control Center | Control Center | Control Center | Control Center | Control Center | Control Center | Customer |
| Capacity | Shared | Shared | Shared | Shared | Shared | Shared | Shared | Reserved | Customer |
| Scheduled ≥ 24 h | Included | Included | Included | Included | Included | Included | Included | Agreed notice | Per plan |
| On-call < 24 h | No | Tolerance | Included | Tolerance | Included | Tolerance | Included | Agreed SLA | Per plan |
| On-call included/month | – | max 10 | max 60 | max 12 | max 70 | max 15 | max 80 | Sized | Per plan |
| Fair Use missions/month | Credits | 150 | 200 | 175 | 225 | 200 | 250 | Sized | Per plan |
| Max missions/day | Shared availability | 12 | 12 | 16 | 16 | 24 | 24 | Sized | Per plan |
| NIGHT | 2 credits | No | No | Until 22:00 | Until 22:00 | Yes | Yes | Yes | Per plan |
| LUC governance | Included | Included | Included | Included | Included | Included | Included | Included | Included |
| ReADI platform | Included | Included | Included | Included | Included | Included | Included | Included | Included |
| Control Center | ReADI | ReADI | ReADI | ReADI | ReADI | ReADI | ReADI | ReADI | ReADI L2 |
| Maintenance | Optional | Optional | Optional | Optional | Optional | Optional | Optional | Included | Included |
| ReADI-USSP (d-flight) | No | No | No | No | No | No | No | Included | No |
| ReADI-U-Space | Optional | Optional | Optional | Optional | Optional | Optional | Optional | Optional | Optional |
Flight Wallet: on top-up, 50% of the remaining credits is transferred to the new Wallet, rounded down; credits already transferred cannot be carried over a second time. One-off start-up fee for installation, integration and commissioning, quantified after the site survey.
Included in all profiles, optional, sized to your site
No surprises in the offer: here is what is always included, what you can add and what is designed around your site.
Always included
- Enterprise dock and drone on siteInstalled, commissioned and owned by DroneBase in the Wallet, Subscription and Enterprise profiles: no asset on your balance sheet.
- ReADI Control Center pilots and operatorsCertified staff on the shifts set by the profile, holidays and sick leave included.
- LUC governance and authorisationsCONOPS, risk analysis, NOTAMs and airspace activities handled by us at every change.
- ReADI platformRequest, taking charge, planning, tracking, status and evidence of missions.
- Operational liabilityFlight operations are the responsibility of DroneBase as certified operator.
Optional or sized to the site
- Preventive and corrective maintenanceOptional in the Flight Wallet and Subscription profiles; included in Enterprise and LUC Managed. Remote diagnostics and on-site intervention according to the contractual service levels.
- ReADI-U-SpaceDesign service for the creation and implementation of a U-space airspace: operating model and integration of the required digital services. Optional for all models.
- ReADI-USSPIntegration of the platform with the d-flight USSP to connect the operations workflow to USSP digital services. Included in the Enterprise profile.
- Additional payloadsSensors for air quality analysis and specific configurations, on request and depending on the site.
- One-off start-upInstallation, integration with the monitoring centre and commissioning, variable depending on the site.
Autonomous dock system
Standard configuration for surveillance and inspection, selected and installed by DroneBase according to site, coverage and required missions.
Service activation in 12 days
Site survey, operational file, installation and first shift: a proven process, with DroneBase managing every step.
Site survey and plan
Dock position, flight windows, areas to be masked, integration with your systems and escalation procedure.
Operational file
Operational scenario and risk analysis prepared and authorised under the DroneBase LUC.
Installation
Anchoring, power, network, commissioning and connection to the Control Center and monitoring centre.
First shift
Missions active on ReADI, alarms connected, first evidence delivered.
Start as a service, decide later
If, with your site's data, you decide to bring operations in-house, the path is open: switch to LUC Managed with your own pilots or purchase the system. Start from the result, decide on the investment once you have the numbers.
Who works with DroneBase
Infrastructure, utilities, transport, port logistics and public safety: organisations DroneBase works with on UAS systems, dock-based operations and surveillance services.
Enel · Autostrade per l'Italia · RFI · Enel Green Power · Carabinieri · RaiWay · Enel X · National Civil Protection · Enel Distribuzione · ARPA Lombardia · A2A · MiBACT · Proger · RAI · Strada dei Parchi · SINA · Terna · a·reti · Port of Palermo · Port of Taranto · Cepav 2
Free site assessment
Site survey, VMS check and business case before signing: site suitability, recommended profile, start-up.
Read more → For IT and the control roomSensors, AI Agent and VMS integration
What the drone sees, which events it recognises and how they reach your video management system.
Read more → For public bodies and contracting authoritiesCritical infrastructure and tender procedures
Compliance, privacy, tender documentation and types of infrastructure covered.
Read more →Frequently asked questions about the DAAS service
What is drone as a service for surveillance and inspections?
It is a service in which the dock, drone, pilots, authorisations, LUC governance, platform and Control Center remain with DroneBase and the customer receives the missions on their own site. You do not buy a drone: you buy flight capacity, event verification and mission evidence.
Is it better to hire a drone with a pilot or use DAAS?
Hiring a drone with a pilot is suited to occasional work and requires a person on site. DAAS monitors or inspects the site remotely on a regular basis: the drone takes off from the dock and the Control Center conducts the mission. For daily or recurring activities you do not depend on the availability of a pilot on site.
What is the difference between a Scheduled mission and an On-call (Flex) mission?
Scheduled is requested at least 24 hours before the desired window; the notice is used to plan resources, safety checks, weather and airspace. On-call is requested with less than 24 hours' notice and triggers accelerated planning. In both cases execution remains subject to operating conditions: Flex does not guarantee immediate take-off.
Are there guaranteed response times?
Subscription Flex profiles reduce the notice required but do not guarantee a set activation or execution time. Guaranteed times, reserved capacity and priority require an Enterprise profile with an agreed SLA.
What happens in the event of bad weather, NOTAMs or airspace restrictions?
Weather conditions, technical unavailability, airspace restrictions, NOTAMs, emergencies, local conditions or other safety constraints may lead to rescheduling, suspension or non-execution of the mission. The Control Center keeps you updated via ReADI.
How do Flight Wallet credits work?
You purchase from 10 to 200 credits valid for 12 months and keep the service active with a monthly fee. A DAY mission is worth 1 credit, a NIGHT mission 2 credits. Only Scheduled missions with at least 24 hours' notice are allowed. On top-up, 50% of the remaining credits is transferred to the new Wallet, rounded down; credits already transferred cannot be carried over a second time.
How long is the contract?
Subscription profiles are based on a 12-month fee. The Flight Wallet has credits valid for 12 months and a monthly access fee. Enterprise and LUC Managed are sized to the customer and governed by the agreed operations plan.
What happens if I exceed my profile's Fair Use?
Monthly limits are commercial Fair Use rules. In the event of structurally higher usage than the subscribed profile, a Capacity/Pricing Review is carried out, with a possible upgrade to a higher profile or to Enterprise.
Is there an activation cost?
Yes, a one-off start-up cost covering installation, integration with the Control Center and monitoring centre, and commissioning. It depends on the site and is quantified after the site survey.
Is maintenance included?
Maintenance is optional in the Flight Wallet and Subscription profiles and included in the Enterprise and LUC Managed profiles. When active, it covers remote diagnostics, preventive and corrective maintenance and on-site interventions according to the contractual service levels.
What does the operations centre do when an alarm is triggered?
It launches the verification mission, observes the location in visible and thermal view, classifies the event and, if it is real, activates deterrence and the contacts set out in the escalation procedure agreed with you.
What are ReADI-USSP and ReADI-U-Space?
ReADI-USSP is the integration of the platform with the d-flight USSP, to connect the UAS operations workflow to the available USSP digital services; it is included in the Enterprise profile. ReADI-U-Space is a design service for the creation and implementation of a U-space airspace, optional for all models.
Can we use our own pilots?
Yes, with the LUC Managed Operations profile: first-level piloting is carried out by your pilots, while DroneBase provides the platform, LUC governance and the second-level ReADI Control Center according to the agreed operations plan.
Can I switch from DAAS to purchasing the system?
Yes. You can start as a service and, once you have your site's data, consider purchasing the system or switching to LUC Managed to bring operations in-house.
The first flight starts with the site survey
Free site assessment: we tell you whether it is suitable, which profile you need and how the start-up is sized. From go-ahead, twelve days to first flight.
Why DroneBase
Since 2012, Europe’s reference point for professional UAV technology
DJI Super Gold Dealer, the only one in Europe. Headquarters, warehouse, service centre and demo area in Rimini, Italy: you see the system working before you buy it, and this is where it comes back for maintenance and updates.
- ISO 9001 certified — certified quality in sales, training and service
- Training with certified instructors — DroneBase Academy, pilot certificates and STS scenarios
- Technical and regulatory consulting on complex scenarios, ENAC and EASA
- R&D for complex projects and tailor-made integrations
- Full support, before and after the sale, with a dedicated technical contact
Let's size your DAAS profile
How many missions do you need, and in which time bands? Tell us the site, the hours to cover, the type of activity and the alarm systems in place. Fill in the form: one of our specialists takes charge of your request and gets back to you with technical and commercial information and, if needed, to arrange a consultation or a demo. No commitment.
