VAT-Free Shopping on Dronebase

We frequently receive questions about VAT-free purchases, especially from international customers and EU-based companies.
Here’s a comprehensive guide to help streamline your order process.

How to View Prices Without VAT (22%)

To view prices excluding VAT (22%), you must register an account on shop.dronebase.it.
After registration, we will verify your information and, if eligible, enable your account for VAT-free purchasing.

1. Who is eligible for VAT-free shopping?

• Private or business customers located outside the European Union (EU):
  VAT is automatically excluded at checkout based on the shipping address.
• EU-based companies with a valid VAT number:
  VAT can be excluded upon verification of your business data and VAT ID.

2. How to register as an EU VAT-registered company

1. Create an account on shop.dronebase.it.
2. Fill in all company information, including:
   • Company Name
   • Billing Address
   • City & ZIP Code
   • Valid VAT number (insert it in the “Company VAT ID” field)
3. Once registered, send an email to [email protected] with the subject:
   “VAT ID Verification”, including the email used for your Dronebase account.
4. We will verify your VAT status using the official VIES system.
   If all data is valid, we will activate VAT-free pricing for your account.

The verification process is usually completed within 1 business hour.

Important Notes for EU Companies

To comply with EU VAT regulations and ensure fast delivery, we kindly request the following:

• For companies registered in Germany or Spain:
  Please provide an official document that confirms your registration in the EU VAT system and billing address.
• For companies in other EU countries:
  If your billing address does not match the address listed in the VIES system (common for sole proprietors),
  please send an official certificate confirming the actual registration address.

Please send the required documents to: [email protected]

3. Can I pick up an order personally and still avoid VAT?

If you are a non-EU citizen and wish to pick up your order personally at our warehouse in Italy, VAT must be charged at the time of purchase, as this is considered a domestic delivery.
However, we can provide export documents that you can stamp at customs upon exiting the EU. Once we receive the customs-stamped paperwork, we will refund the VAT.
Important: For the correct VAT calculation, please use our warehouse address as the shipping address during checkout. Otherwise, VAT exemption will not apply.

4. Need help?

If you have any further questions, feel free to contact us at:
 [email protected]

Additional Information:

• Italy is part of the European Union
• No customs duties apply to EU-resident customers
• Customers outside the EU are subject to their local import tax and customs regulations
• VAT in Italy is 22%